USEFUL INFORMATION & SMALL PRINT

Check-in: from 2 pm to 6 pm. Sundays from 2 pm to 6 pm. (In case of late arrival we kindly ask you to inform us by phone.) For check-in we need a valid personal document from each guest.
Check-Out: by 11 am

Breakfast buffet: 7 am – 10 am
Dinner/Half board: 6 pm – 8.30 pm
Restaurant opening times: 12 pm – 2:15 pm and 6 pm to 9 pm

Single room supplement: 15,00 € per person per day

Children’s discount when accompanied by two full-paying adults: 

• 0-2 years old: free of charge in cot
  
• 3-10 years old: 40% discount
  
• 11-14 years old: 20% discount
  

Dogs:

You are welcome to bring your four-legged friend on holiday with you.
We charge 10,00 € per day, food not included. If required, end-of-stay cleaning will be charged to your bill.

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Cancellation policy

Cancellations are never pleasant – for you or for us.
Play it safe and use our travel insurance service - it will save a lot of trouble if you have to cancel.

Travel insurance becomes effective upon written notification in case of, for example:

• Illness before your holiday
  
• Death before your holiday
  
• Accident before departure or during your stay at the Kleinkunsthotel Performing Arts Hotel
  
• Late arrival due to roadblocks, avalanche, flood and other natural disasters.   

Please transfer the fee to the following account: 

Travel insurance Kleinkunsthotel

BANK DETAILS
KONTO: IT15 I058 5658 6300 4357 1270 513
BPAAIT2B043

Unfortunately, in the case of bookings without travel insurance and non-arrivals the above does not apply. 

We request your understanding in the matter of cancellation charges, which are applied as follows:

• Cancellations over a month before arrival: Free of charge.
  
• Cancellations up to 14 days: 30% of the booked amount
  
• Cancellations up to 7 days: 50%
  
• Cancellations up to 2 days: 80%
  
• Non-arrival: 100%
  

In the case of early departures, guests pay the full rate for the days spent at the hotel plus 80% of the agreed rates for unused services which were booked.     

Deposits will not be returned, but will be credited towards a future stay.